How much does it cost to work with you?Albert EbanksA very good question, after all everybody wants to know how much things will cost. The cost of my services varies depending of the needs of each project. For example, it’s a bit like calling a home builder and saying “I want you to build me a new house. How much will it cost?” After a pause, they will then ask a lot of questions like how many bedrooms and bathrooms do you want, what size should the rooms be, do you have the land to build on and so on. Having a website designed is very similar in that the price depends on a lot of different factors. Once I have all the information required I will be more than happy to provide you with an estimate.
How is the cost of your services determined?Albert EbanksI quote my services as a fixed bid project. The cost structure is based on the services selected, the complexity of functionality and the size of the project. Every project is unique and that’s why we love our job.
What do I get for the money?Albert EbanksAfter project specifics are finalized and I’ve asked all the right questions, clients will usually receive a digital presentation showcasing the websites visual design and/or brand identity. The designs are shown in a variety of contexts to visualize how the design and/or identity adapts across multiple devices/medias. You will also receive professional consultation, friendly support and extensive research on my behalf throughout the entire project. When everyone’s happy, all necessary artwork is supplied in original formats with full ownership.
What forms of payment do you accept?Albert EbanksFor most projects, I request a 50% down payment to schedule the work. I accept payment via bank transfer, www.PayPal.com invoices are processed making the payments very secure and easy. The final 50% will be paid on completion of the project, prior to releasing the final artwork, if not agreed otherwise.
What is your refund policy?Albert EbanksIf I've already started working on your project after receiving the down payment and you decide to hit the abort button, then we will not refund your down payment. As a disclaimer, I want to say that I’ve always completed all projects and I work with you until you are completely satisfied with the final artwork.